Frequently asked questions.
Straight answers on ordering, shipping, storage, and documentation.
Frequently asked questions
Everything a clinic, spa, or wholesale buyer needs to know before ordering.
Is Primal a wholesale peptide supplier for clinics?
Yes. Primal supplies peptides at wholesale to licensed clinics, medical and wellness spas, and longevity and functional-medicine practices, with direct online ordering for verified accounts.
Are your products batch-tested, and is a Certificate of Analysis available?
Every lot is tested for identity and purity before it ships, and a lot-matched Certificate of Analysis is available — you'll find the current COA on each product page. All products are supplied for physician use only.
How do I get my account pricing with Primal?
Sign in to see the pricing set for your account — the catalog shows your prices and you can order directly. If your practice doesn't have an account yet, reach out to john@primalpeptidesllc.com and our team will get you set up.
Where are the products manufactured?
Products use pharmaceutical-grade active ingredient and are manufactured in the United States under strict, documented quality control, then tested before any vial leaves the facility.
How fast do orders ship?
Orders are typically processed within one to two business days and ship from a U.S. facility in protective packaging, with tracking provided when your order ships.
Who can purchase these products?
For physician use only. Products are supplied exclusively to licensed practitioners, clinics, and qualified purchasers — not to the general public. They have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease.